Shipping
Processing Time
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: Delivery times vary by destination.
Delivery estimates are not guaranteed and may vary during holidays or due to carrier delays.
Shipping Confirmation
Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Address
Please ensure your shipping address is accurate before placing your order. BellamiLuxx is not responsible for delays or lost packages caused by incorrect shipping information.
Returns
Our Satisfaction Promise
We want you to feel confident shopping with BellamiLuxx. If you're not completely satisfied with your purchase, we're here to help.
Return Window
Returns may be requested within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in their original packaging.
- Proof of purchase is required.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We'll work with you to resolve the problem as quickly as possible.
Refunds
Once your return is received and inspected, eligible refunds will be issued to your original payment method.
Please allow 5–10 business days for your financial institution to process the refund.
Non-Returnable Items
For hygiene and safety reasons, opened or used skincare products cannot be returned unless they arrived damaged or defective.
Contact Us
If you have any questions regarding shipping or returns, please contact our customer support team.
Email: service@bellamiluxx.com
